Join Our Team

The Role

We're looking for an experienced Software Engineer with native-level English who enjoys talking with clients just as much as talking about code. This is a part-time, fully remote contractor role where you'll be the bridge between our clients and our engineering team. You'll join calls, clarify what needs to be built, and keep non-technical stakeholders confidently in the loop.

What You'll Do

• Join video calls with clients (discovery, status, follow-up)
• Ask the right questions, gather and clarify technical requirements
• Translate client needs into clear, actionable tasks for developers
• Explain technical decisions and trade-offs in simple language
• Prepare short, clear meeting notes and follow-up action items
• Keep clients informed about timelines, risks, and blockers
• Spot upsell/cross-sell opportunities when it makes sense
• Build long-term, trust-based relationships with stakeholders

What We're Looking For

• Native-level English (spoken and written)
• 5+ years of experience as a Software Engineer or related role
• Strong understanding of modern software development
• Excellent at "translating" between tech and business
• Comfortable with US time zones and communication style
• Organized and reliable - you follow up and close loops
• Able to work independently in a fully remote environment

Nice-to-Have

• Previous work with US-based clients
• Experience in customer success, account management, or pre-sales
• Background in FinTech, eCommerce, or AI projects

Time & Schedule

• Part-time: typically 5-10 hours per week (hours may vary by client load)
• Flexible schedule, as long as you can join calls in US time zones when needed
• Fully remote - you can be based anywhere

How to Apply

Please send the following to tanaka@krondev.com with the subject line:

"Part-time Customer Relations Representative - [Your Name]"

• Your resume/CV
• LinkedIn profile URL
• A short cover letter explaining your software background and client-facing experience, especially with US-based clients